NY 24/7 IT Services - HITECH AMERICAS

DOES YOUR BUSINESS REQUIRE 24/7 IT SUPPORT AND MONITORING?

HiTech Americas in New York has the tech resources and monitoring services to support your needs 24 hours a day, 7 days a week, 365 days a year. Our dedicated tech experts are on-hand to help you with any IT issues, no matter how big or small, and attend your premises out of business hours to resolve any issues.

Proactive support

Remote support

Onsite support

Out of hours support

Weekend support

IT roadmap support
Network support
Hardware support
Software support
CCTV support

Internet Support
Server support
Cloud Support
Website Support
Marketing Support

Reactive and Proactive IT Support in New York

When you engage our 24/7 IT support service, we don’t just provide reactive support for your systems or office staff, we also proactively monitor your critical IT systems to ensure maximum uptime 27/7. If your business runs 24/7 and you would like your IT support to match, contact HiTech Americas office in New York.

If your business operates around the clock, then your IT support should too.

Calls to our helpdesk are answered by a senior IT Admin
Round the clock 24/7 IT support, including public holidays
Telephonic support, remote or onsite support in New York
Off business hours and weekend IT support service in NY NYC

Benefits of using our IT Support Services:

HiTech America can act as your IT and support as your own team.
Your staff can have access to our IT engineers 24/7 or as per SLA.
We document your IT systems hardware, software and networks.
Your IT costs become predictable weekly or monthly fee in advance.
When you call our support desk, a senior tech answers, not a call logger.
We can resolve issues on phone, via remote access or by visiting your office.
We are New York based dedicated IT support and service provider.
Our engineers can resolve 90% issues on call, chat or via remote access.
We respond to issues promptly or as agreed in the SLA.
You arrange regular account review meetings with our customers.

Out Service Benefits

Focus on other priorities of your business.
Access the IT support platform that you need to succeed.
Just expand your business as your IT support is covered.
Ensure better IT connectivity for your company.
Transform IT from a cost center into a business driver.
Get a stronger alignment between IT and your business.

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Reduce employee issues, such as sick leave cover.
Successfully meet demands of a more mobile IT team.
Improve service delivery and team satisfaction.
Overcome any inconsistent IT functional proactively.
Overcome poor performance from your current IT Service provider.
Get effective IT management and documentation.

Not happy with your current IT support? We are here to help.

If your IT investments and systems are underperforming, why not consult with HiTech Americas team in New York? We can provide you full IT support and services, tailored to suit your business needs and challenges.

Why HiTech Americas?

24×7 Operations

Proven Track Record

Single Point of Contact

Vendor Neutral

Customer Focused

Passionate & Experienced

Trusted Partner

Focused On Quality

Agile and Aware

Fully Accountable

Top IT brand we support in New York

Transform your IT Support with our experienced, 24x7 Service Desk.

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We’re ready. Are you?

Our IT experts are on-hand to help you with ALL your IT needs including hardware, software, network, data and information security, web and cloud systems and many other aspects of Technology and Business Support Services.

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