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Jira User Basics Course

Move smart, stay aligned, and build better – together with Jira

Jira is the #1 issue tracking and project management software used by agile teams to achieve the following objectives.

  • Manage Agile and Scrum teams
  • Organize your project tasks
  • Capture and record software bugs

We believe in open integrations

If your team uses these tools for software development, we integrate we Jira, keeping Jira as your central source of truth.


Who uses Jira Software?

Jira is an issue tracking and project management tool for teams. Since 2002 more than 65,000 companies globally have adopted it for its flexibility to support any type of project and extensibility to work with thousands of apps and integrations.

Jira is being used globally by
⦁ Agile teams
⦁ DevOps teams
⦁ Bug tracking teams
⦁ Project management teams
⦁ Software development teams
⦁ Product management teams

Jira Service Management

Top notch ITSM solutions to meet the unique needs of every team (IT, HR, support, etc) and customer.


Intuitive knowledge base for simple content management and team collaboration.

Jira Software

Designed for software teams who value productivity and agile methodologies.

Jira Consultancy

HiTech Americas experts are solution architects help transform your business with Atlassian Jira and Confluence products using best practice guidelines

  • DevOps Solutions (Gitlab/Atlassian)
  • IT Service Management (ITSM)
  • Software Development Lifecycle (SDLC)
  • Health Check Evaluations
  • Best Practice & Governance
  • Enterprise Agility (SAFe)
  • Digital Transformations
  • Platform Scalability

Jira Implementation

HiTech Americas certified experts will assist you in the implementation of Atlassian Jira and Confluence products and other platform solutions

  • Marketplace Apps
  • Platform Improvements & Consolidation
  • Solution Architecture
  • Product Implementation & Configurations
  • Custom Development
  • Jira and Third Party Integrations
  • Jira Platform Migrations, Jira Server to Cloud
Jira implementation

Jira Training

HiTech Americas trainers first analyze your training needs in order to provide course plan, ensuring consistent use of your Atlassian Jira and Confluence tools to maximize success of your projects.

  • Jira Training Evaluation
  • Jira training for project managers
  • Jira training for software teams
  • Jira training for administrators and end users
  • Jira customized training to meet your specific goals
  • Jira onsite and blended training options

Jira Support

Stay focused on your business while our Jira experts will ensure continued support and development of your Atlassian Jira and Confluence products.

  • Direct access to our support portal
  • Support packages adapted to your needs
  • Contractual monitoring and reporting Full coverage of Atlassian products and marketplace apps
  • Well trained and specialized support staff
  • Full support option includes incidents, functional and technical support and question.

Let’s discuss about how we can help with successful implementation and support of your Jira project.